At ClearWater Express Wash, we know our guests often have questions about our services. To make things easier, we’ve compiled answers to some of the most common inquiries. Here’s what you need to know about our car wash offerings:
What’s included in the basic wash package?
Our basic wash package provides a thorough exterior clean using premium, eco-friendly detergents, followed by a rinse and gentle drying process. We also include a wheel wash, a feature that sets us apart from other standard wash services.
Are there different packages available?
Yes, we offer four distinct car wash packages tailored to meet various needs. From the basic wash to premium options that include ceramic and graphene coatings, rain repellent, and tire shine, each package is designed to provide a customized cleaning experience.
How often should I wash my car?
Generally, washing your car every two weeks is a good rule of thumb. However, this can vary based on factors like:
- Location: If you live in an area where roads are salted during winter, washing your car every week or two is advisable. In milder climates, you can wash less frequently.
- Driving Habits: Regular exposure to dirt, grime, or pollutants may require more frequent washing.
- Storage: Parking under trees can lead to sap buildup, necessitating more frequent washes.
- Appearance Preferences: Some people prefer weekly washes, while others wash only a few times a year.
Is your car wash safe for all types of vehicles?
Our advanced soft-touch car wash system is designed to be gentle on all vehicle types, including those with delicate finishes. We use cloth strips and foam, avoiding harsh brushes and chemicals.
Note: The following vehicles cannot go through the tunnel:
- Dualies – too large for the track
- Vehicles over 7’2” in height or 7’6” in width
- Vehicles with tires over 13.5″ wide
Do you offer any eco-friendly options?
Absolutely. We’re committed to sustainability, utilizing a water reclamation system and eco-friendly cleaning products to minimize our environmental impact.
Can I get a wax or detailing service?
Our premium packages include wax, ceramic, and graphene treatments for added protection and shine. With every car wash, enjoy complimentary amenities like free vacuums, high-pressure air nozzles, towel exchange, windshield washer fluid, mat cleaning racks, window cleaner, and more.
What should I do if I’m not satisfied with the service?
We strive for excellence, but if you’re not satisfied, please let us know right away. Our team is dedicated to resolving any issues to ensure you leave with a spotless vehicle.
Are there any membership or loyalty programs?
Yes, we offer membership plans with benefits such as unlimited washes, members-only lanes (at select locations), and unlimited access to free amenities with every wash. These plans are designed for convenience and value.
How long does a car wash take?
Most car washes are completed in just a few minutes. Our express service is designed for speed, so you can get back on the road without delay.
Can I wash my vehicle if it’s very dirty?
Our car wash can handle various levels of dirt and grime. However, for vehicles with excessive mud or debris, we recommend a quick rinse at home first to protect our equipment and ensure the best results.
We hope this has answered your questions about ClearWater Express Wash services. If you need further assistance, don’t hesitate to contact our customer service team at info@cwewash.com. We’re here to give your car the ultimate care it deserves!
For more info, visit our FAQ page.